IT Service Catalog FY 23-24

Supported Applications APPENDIX E

Applications Development Supported Applications

Application Name UHC Employee Insurance Coverage

Description

Department

An application that provides a customized file transfer to UHC of employees and their dependents, who are eligible for Health Care coverage, in a specific electronic format. An application for Police to manage property related to cases. It allows for addition/deletion and changes to the disposition of property related to a case. Police Case Query An application for Police to look up historical information on cases. An external facing application that allows for eligible citizens to request special needs transportation services and an internal facing application for the administration of requests by City employees. A web page that runs on a kiosk at the depot that provides the most frequently requested links to attractions in Greensboro. A public facing application that enables contractors to request lane closures. It also features an administrative tool for tracking the status of lane closure requests and payments. Lastly it is integrated with the online payment portal to allow contractors to make Lane Closure payments online. An application for Police to look up historical information on cases.

People & Culture

Case Property

Police

Case Query

Police

Access GSO

Transportation

Depot Kiosk

Transportation

Lane Closure

Transportation

Temporary Right-of-Way Closure Request

Transportation

An application that allows a resident to submit a Temporary Right-of-Way closure request.

An application that maintains parking ticket inventory when tickets rolls are added, assigned to, and returned from events.

Ticket Tracker

Transportation

Water Customer Lookup

Water Resources

An application that assists in displaying Water Level and Rainfall totals to the public.

An application that assists in displaying Greensboro public water demand, rainfall totals, and lake levels to the public.

Water Level Lookup

Water Resources

42 IT SERVICE CATALOG • FY 2024