IT Service Catalog FY 23-24

Supported Applications APPENDIX E

Applications Development Supported Applications

Application Name

Description

Department Financial & Administrative Services Financial & Administrative Services Financial & Administrative Services Financial & Administrative Services Financial & Administrative Services Financial & Administrative Services Financial & Administrative Services Financial & Administrative Services Financial & Administrative Services Financial & Administrative Services Financial & Administrative Services & Water Resources Financial & Administrative Services

An application that provides a customized file transfer of the required Employer's Quarterly Tax and Wage Report to the State of North Carolina in a specific electronic format. An application for tracking non-sufficient funds related to checks. It tracks customers, communicates via email to different departments on NSF details, and generates letters for customers and the magistrate. The Payment Pipeline Architecture is a modular, replacement technology for our financially driven operator processes. At present it identifies BI data entry errors and over time will be extended to incorporate all of our financial processes from payment Collection to GL reporting.

NCUI

Non-Sufficient Fund Tracking

Payment Pipeline Architecture

An application that processes data in a specific format for electronic submission to the ORBIT system.

Pension Processing

An application that calculates positive pay totals when money related files are being transferred to banks.

Positive Pay Totals

An application to discover, track, and issue Privilege Licenses for businesses that reside in the City of Greensboro. It creates physical Privilege Licenses, generates letters for business as they move through the licensing process, sends financials to accounting through Infor, renews and un-licenses businesses who meet certain criteria, etc. It also allows businesses to pay balances due online for Privilege Licenses. There is a public facing portion that allows new businesses to initiate the Privilege License process online by filling out a form with the requested information. A program that processes data downloaded from Infor and transforms it into the specific format required for 1099 electronic submission to State and Federal agencies.

Privilege License System

Restructure AP146

Retiree Cost of Health and Dental Benefits

An application that processes Infor data to provide information on the retiree cost of health and dental insurance benefits.

An application that tracks surplus items as they are transferred between departments or go to City sale. An application to enter water, electric, gas, and other utility payments owed by the City for upload into Infor for the eventual production of checks that are distributed to the utilities for payment.

Surplus Inventory

Utility Payments

Parking Violation Payments

This processes parking payments daily and is run by the operators each morning.

An application for the public to determine the status of an assessment, water lien, or abeyance on a property. This application integrates with the Water Customer Information System and the Collections Construction and Loan Control system. Includes an internal portion with reports and additional information, as well as an external portion for general public use. An application that allows IT Application Services to track all of the other applications they support. An application that manages the compilation of some of the City's custom source code into executable computer programs and the running of automated tests. A web application that allows our external source code repository, located in the Azure cloud, to trigger an automated build-and-test cycle each time a software engineer modifies specified custom application source code. This application polls the Developer-on-Call mailbox for out-of-hours messages and forwards as text messages to the cell phone of the developer on call.

Assessments

Information Technology Information Technology Information Technology Information Technology

Application Tracker

Automated Build & Test Management System

Azure DevOps Web Hook

Developer on-Call Pager

40 IT SERVICE CATALOG • FY 2024