IT Service Catalog FY 21-22

Supported Applications A P P E N D I X E

Application Services Supported Applications

Application Name

Description

Department

44 I T S E R V I C E C A T A L O G • D E C E M B E R 2 0 2 1 - N O V E M B E R 2 0 2 2 An application that tracks the status of plots in City cemeteries. It has a data entry and reporting features. It also has online lookup feature for residents who want to look up Cemetery information. An application that tracks information related to the City network policy agreement per individual account holder. It also enables the Service Desk staff to confirm the network policy has been signed as needed to initiate certain processes. An application that enables Community Relations to track issues for follow up that are reported to them from residents. It has data entry and reporting features. An application that helps the executive office enter and retrieve scanned documents that are associated with Council meetings. A public facing search to allow residents to look up records of soldiers who fought in the Civil War by rank, service, company and regiment. A public facing search to allow residents to look up Obituaries, Marriage Bonds, Marriage Notices, and Gravestone Inscriptions in the time period of approximately 1850 to 1940. A public facing search to allow residents to look up records of those who served in WorldWar II, Army, Navy, AAF, Marines, Coast Guard, WAAC, WAVES, SPAR, Nurses, Merchant Marines or Red Cross service. A public facing search to allow residents to look up locations and organizations that offer educational experience for children in categories such as Art, Dance, Drama, History, Music, Museum, Science and others. An application that allows for the printing of insurance letters from the Construction Loan Control System. An application for the Local Ordinance division to track LOE cases related to housing, nuisance, vehicles, RUCO, Zoning, and Front Yard Parking. It also generates letters for communication about the details of each specific process from the City to residents. There is a public facing portion of this application that allows interested parties to look up information related to LOE cases. Additionally LOE data is also made available on the City's Open Data Portal. A process that extracts Job Blox data from Lawson and transfers it via FTP to the third party JobBlox site daily. An application that builds a custom electronic file to transfer the data of the life insurance plan coverage of employees. An application that enables City Directors, Managers, and Supervisors to enter employee merits for approval and further processing by the Human Resources Department. Extracts a file of personnel data specifically formatted for upload into Medical Services. An application that provides a customized file transfer of employees, and their dependents, who are eligible for Vision coverage to Superior Vision in a specific electronic format. A custom SharePoint integration that allows employees to engage in an automated sign up process for training handled through the HR Department. An application that provides a customized file transfer to UHC of employees, and their dependents, who are eligible for COBRA Health Care coverage in a specific electronic format. An application that provides a customized file transfer to UHC of employees and their dependents, who are eligible for Health Care coverage, in a specific electronic format. This application polls the Developer-on-Call mailbox for out-of-hours messages and forwards as text messages to the cell phone of the developer on call. An application that enables the tracking and billing of non-leased technology items. An application that allows for the assignment of on-call staff during of hours and weekends.

Job Blox Feed

Human Resources

Life Insurance Coverage

Human Resources

Merit Compensation System

Human Resources

Pure Safety

Human Resources

Superior Vision

Human Resources

Training Sign Up

Human Resources

UHC Employee COBRA Coverage UHC Employee Insurance Coverage

Human Resources

Human Resources

Information Technology Information Technology Information Technology

Developer on-Call Pager

IT Billing

On Call

Information Technology

Police Tracker

Community Case Management System

Legislative

Council Index

Legislative

Civil War Search

Libraries

Marriage Search

Libraries

WordWar II Search

Libraries

YEA Search

Libraries

CLCS Homeowners Insurance Letters

Neighborhood Development

Local Ordinance Enforcement (LOE)

Neighborhood Development

Parks and Recreation

Cemetery