IT Service Catalog FY 21-22

Supported Applications A P P E N D I X E

Application Services Supported Applications

Application Name

Description

Department

Parks and Recreation

A public facing search to allow residents to look up burials in Forest Lawn, Green Hill, and Maplewood cemeteries that has data dating back to 1840. An application for Police to manage property related to cases. It allows for addition/deletion and changes to the disposition of property related to a case. Police Case Query An application for Police to look up historical information on cases. An application that provides information about off-duty-police employers and off-duty hours worked from Lawson. An external facing application that allows for eligible citizens to request special needs transportation services and an internal facing application for the administration of requests by City employees. A web page that runs on a kiosk at the depot that provides the most frequently requested links to attractions in Greensboro. A public facing application that enables contractors to request lane closures. It also features an administrative tool for tracking the status of lane closure requests and payments. Lastly it is integrated with the online payment portal to allow contractors to make Lane Closure payments online. An application for Police to look up historical information on cases.

Cemetery Search

Case Property

Police

Case Query

Police

Police Off Duty

Police

Access GSO

Transportation

Depot Kiosk

Transportation

Lane Closure

Transportation

Temporary Right-of-Way Closure Request

Transportation

An application that allows a resident to submit a Temporary Right-of-Way closure request.

An application that maintains parking ticket inventory when tickets rolls are added, assigned to, and returned from events.

Ticket Tracker

Transportation

Water Customer Lookup

Water Resources

An application that assists in displaying Water Level and Rainfall totals to the public.

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