IT Service Catalog FY 20-21

Supported Applications A P P E N D I X E

Application Services Supported Applications

Application Name

Description

Department

Part of the Plan Review collection. Enables Planners and Supervisors to perform administrative corrections to plan revisions, review points and attachments.

Plan Review Self-Service

Planning

Plan Review Status Emailer Part of the Plan Review collection. Sends email notifications about plan changes to applicants.

Planning Planning

Special Event Request

A form that allows residents and businesses to request permits for special events.

An application for Police to manage property related to cases. It allows for addition/deletion and changes to the disposition of property related to a case.

Case Property

Police

Case Query

Police Police

An application for Police to look up historical information on cases.

Police Off Duty

Provides information about off-duty-police employers and off-duty hours worked.

Request for Police Off-Duty Services Water Customer Lookup

An application that allows the public to submit requests for policy secondary employment engagements.

Police

Public Safety

An application that provides a way to look up water billing customer information.

A web page that runs on a kiosk at the depot that provides the most frequently requested links to attractions in Greensboro. An application that facilitates a partnership to offer discounts to bus passengers at local businesses. A public facing application that enables contractors to request lane closures. It also features an administrative tool for tracking the status of lane closure requests and payments. Lastly it is integrated with the online payment portal to allow contractors to make Lane Closure payments online. The internal reservation management portion of an application that enables eligible citizens to request special needs transportation services.

Depot Kiosk

Transportation

GoPass

Transportation

Lane Closure

Transportation

Specialized Community Area Transportation (SCAT) Reservations Temporary Right-of-Way Closure Request

Transportation

Allows a resident to submit a Temporary Right-of-Way closure request.

Transportation

An application that maintains parking ticket inventory when tickets rolls are added, assigned to, and returned from events.

Ticket Tracker

Transportation

Water Level Lookup

Water Resources

A page that displays Water Level and Rainfall totals to the public.

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