IT Service Catalog FY 20-21

Supported Applications A P P E N D I X E

Application Services Supported Applications

Application Name

Description

Department Human Resources - Benefits Human Resources - Benefits Human Resources- Benefits Human Resources - Benefits Human Resources - Benefits Human Resources - Benefits Human Resources- Compensation

Builds a file with active and terminated employee dental enrollment data for transfer to the provider on a weekly basis. Builds a file with active and terminated employee Flexible Spending account enrollment data in a specific format and performs electronic file transfer to the vendor on a weekly basis.

Dental File Transfer

FSA File Transfer

Life Insurance File Transfer Builds a file with active and terminated employee life insurance enrollment data in a specific format for electronic file transfer to the provider vendor on a weekly basis.

An application that provides a customized file transfer of employees, and their dependents, who are eligible for Vision coverage to Superior Vision in a specific electronic format. An application that provides a customized file transfer to UHC of employees, and their dependents, who are eligible for COBRA Health Care coverage in a specific electronic format. An application that provides a customized file transfer to UHC of employees and their dependents, who are eligible for Health Care coverage, in a specific electronic format. A process that extracts Job Blox data from Lawson and transfers it via FTP to the third party JobBlox site daily.

Superior Vision

UHC Employee COBRA Coverage UHC Employee Insurance Coverage

Job Blox Feed

Information Technology Information Technology

IT Billing

An application that enables the tracking and billing of non-leased technology items.

On Call

An application that allows for the assignment of on-call staff during of hours and weekends.

This web applications allows our external source code repository, located in the cloud, to trigger an on-premises automated build-and-test cycle each time a software engineer modifies our programs’ source code. This application polls the Developer-on-Call mailbox for out-of-hours messages and forwards as text messages to the DoC’s cell phone. An application that enables Community Relations to track issues for follow up that are reported to them from residents. It has data entry and reporting features. An application that helps the executive office enter and retrieve scanned documents that are associated with Council meetings. A public facing search to allow residents to look up records of soldiers who fought in the Civil War by rank, service, company and regiment. An application that tracks PIRT requests, provides PIRT transparency for government to residents, and assists with the collection of PIRT related information across the City. It includes an internal admin interface complete with reporting and an external interface that allows anyone to retrieve any data associated with any historical PIRT request. A public facing search to allow residents to look up records of those who served in WorldWar II, Army, Navy, AAF, Marines, Coast Guard, WAAC, WAVES, SPAR, Nurses, Merchant Marines or Red Cross service. An application for the Local Ordinance division to track LOE cases related to housing, nuisance, vehicles, RUCO, Zoning, and Front Yard Parking. It also generates letters for communication about the details of each specific process from the City to residents. The application has been replaced by MyGov but remains available in production so that old data can be searched. An application that tracks the status of plots in City cemeteries. It has a data entry and reporting features. A public facing search to allow residents to look up burials in Forest Lawn, Green Hill, and Maplewood cemeteries that has data dating back to 1840. Part of the Plan Review collection. Allows historical/archived Plan Review data to be searched. A public facing search to allow residents to look up Obituaries, Marriage Bonds, Marriage Notices, and Gravestone Inscriptions in the time period of approximately 1771-1899.

IT - Application Services IT - Application Services

Azure DevOpsWeb Hook

Developer On Call Pager

Community Case Management System

Legislative

Council Minutes Index

Legislative

Civil War Search

Libraries

Guilford County Marriage and Death Records, 1771- 1899

Libraries

Public Information Request Tracker (PIRT)

Libraries

WorldWar II Search

Libraries

Local Ordinance Enforcement (LOE)

Neighborhood Development

Cemeteries

Parks & Recreation

Cemetery Search (Public)

Parks & Recreation

Plan Review History

Planning

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