Guilford Metro 911 Annual Report 2024

National Recognition The Association of Public Safety Communications Officials profiled GM911’s Shanice Scott in a Young Professionals Spotlight article.

Awards and Recognition

Local Honorees GM911’s annual Employee Recognition Program honored the following employees for their dedication and outstanding service.

Performance Standard Awards

Emergency Fire Dispatch (EFD) Charlena Hogue Evelyn Kabler Cindy Little Tammy Matherly Cheryl Moore Kris Riley Justin Sugalski Michael Taylor Emergency Police Dispatch (EPD) Kim Burkley Nicole Childress James Gemperline Jeff Hutchens Nathan Jackson Tammy Matherly Angela Mitchell Kim Williams

Emergency Medical Dispatch (EMD) Jeff Hutchens Life Saving Award For providing life-sustaining or saving support Erin Blair Breanna Burrell (2) Brian Cole-Lilly Bill Daniel April Dunn (2) Elaine Feeny

Telecommunicator of the Year Elaine Feeny

James Greer, Jr. Corina Hunt (4) Cassie Jobe (2) Cindy Little April Loftis Christina Miller Erin Suess (5) Allysa Thomas Jordan Watson (3)

Rookie of the Year Corina Hunt

Accredited Center of Excellence (ACE) Award For receiving ACE-level quality assurance scores

Jennifer Batson – EFD/EPD Apache Buie – EPD Lisa Bunch – EMD/EPD Kim Burkley – EFD Nicole Childress – EFD Paige Cummings – EFD/EPD Michael Hebert – EMD Randy Holdrege – EFD Cassie Jobe – EFD Heather LeQuire – EMD/EPD Cindy Little – EMD/EPD Robin Maness – EPD

Bichera Mayfield – EFD/EPD Christina Miller – EPD Cheryl Moore – EFD/EPD Bernadette Ngetich – EPD Misty Ritchie – EMD/EFD Shanice Scott – EPD Sabrina Simmons – EFD Michael Taylor – EPD Kim Williams – EFD Kellie Zimmerman – EMD/ EFD/EPD

Support Person of the Year Reed Lilly

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