Guilford Metro 911 Annual Report 2024

Communications Division Education & Outreach

GM911 is dedicated to fostering strong community relationships and educating the public about 911, our organization, and other public safety topics. Through the Red E. Fox Program and other outreach efforts at local schools and youth centers, GM911 staff teaches the importance of 911 to local children. Department members from all divisions participate in various public relations events and gatherings throughout the year. This outreach allows community members, local businesses, and partner agencies to fortify bonds with GM911.

2024 Public Relations Events & Engagements

Feedback from Public & Partners

911 Goes to Washington Guilford Metro 9-1-1 Recruitment Events Greensboro Police Basic Introductory Course Law Enforcement Memorial Service United Way of Greater Greensboro Events Guilford Merchants Association Human Rights Group Events National Night Out City of Greensboro G-School Events City of Greensboro’s City Academy Events Press Conferences and Media Stories Guilford Metro 9-1-1 Telecommunications Banquet Girl Scout Troop Presentations City of Greensboro Risk Reduction Meetings Public Safety Community Update Meetings Hotel Association Event City Council and County Commissioner Meetings Careers on Wheels Event Glenwood Community Event GM911 Rookie Academy Graduation

Commendations

2024

2023

Citizen

5

4

Other Agencies

93

35

Internal

192

114

Total

290

153

Complaints

2024

2023

Citizen

2

3

Other Agencies

20

28

Total

22

31

Founded*

16

25

*Founded complaints were those determined to be valid upon review.

TOURS ATTENDEES 54 274

911 Communications Center Tours

10