Final Adopted Budget FY23-24

NETWORK SERVICES FUND Network Services: Provides support for all networked workstations including hardware, operating systems and application software. Installs and maintains critical servers and systems including applications, ERP, anti-virus, email, file sharing and Intranet, as well as network security and the network infrastructure. Also provides user training for computer applications such as Microsoft Office. Designs and delivers technical training courses for both desktop and enterprise software solutions in a classroom setting and creates e-learning tutorials. Collaborates with other departments within the organization to develop curriculums and delivery mechanisms that meet each workforce group’s distinct needs. IT Security: Develops and implements information security controls to protect the confidentiality, integrity, and availability of City of Greensboro systems and information, and ensures compliance with data privacy laws and industry regulations. In addition, IT Cyber Security develops and implements frameworks for categorizing data collected, stored, and managed by the City of Greensboro, and securing this data from risks including unauthorized access, modification, disclosure, and use. Web Development: This division provides support and management over the City’s external and internal website. The goal of this division is to enhance the City of Greensboro’s web presence by providing an updated, compelling visual design and information architecture, while meeting the needs of internal users and residents and businesses. Telecom: Provides Voice Over Internet Protocol (VOIP) telephone services to all City of Greensboro departments including installation of various telecommunications systems, installation of digital signage, IP video implementations, and support for mobile devices.

Actual 2021-22

Budget 2022-23

Adopted 2023-24

Projected

2024-25

Expenditures by Program Network Services

17,030,492 1,326,601

7,285,362

16,710,748

17,098,336 1,334,676

IT Security

786,181 170,462 856,835

971,661 190,105

201,147

Web Development

204,863

1,140,925

Telecom

1,107,564

1,153,065

Total

19,699,165

9,098,840

18,980,078

19,790,940

Actual 2021-22

Budget 2022-23

Adopted 2023-24

Projected

2024-25

Full-time Equivalents by Program Network Services

15.65

15.65

15.65

15.65

2.00 1.00 3.00

IT Security

2.00 1.00 3.00

2.00 1.00 3.00

2.00 1.00 3.00

Web Development

Telecom

21.65

Total

21.65

21.65

21.65

Adopted 2023-24 Budget

85