Final Adopted Budget FY23-24

GUILFORD METRO COMMUNICATIONS FUND Actual Budget

Adopted 2023-24

Projected

2021-22

2022-23

2024-25

Full-time Equivalents by Program Metro Communications Administration

6.00

6.00

6.00

6.00

93.00

93.00

Emergency Communications

93.00

93.00

5.00 9.00

5.00 9.00

Support Services IT Public Safety

5.00 7.00

5.00 7.00

Total

113.00

113.00

111.00

111.00

Actual 2021-22

Budget 2022-23

Adopted 2023-24

Projected

2024-25

Expenditures by Type Personnel Costs

10,162,366 5,078,297 15,240,663

8,373,059 3,423,243 11,796,302

9,139,499 4,452,745 13,592,244

10,491,545 5,078,719 15,570,264

Maintenance & Operations

Total

Revenues by Type User Charges Other Revenues Interfund Transfers

3,858,874

3,321,139

3,561,898

3,952,830

378,273

(74,753)

378,273

378,273

10,203,516

8,391,415

8,767,006

10,366,059

800,000

Appropriated Fund Balance

720,402

885,067

873,102

Total

15,240,663

12,358,203

13,592,244

15,570,264

Departmental Objectives  Decrease call processing time for emergency responders.  Increase responsiveness for timely processing of public information requests.  Maintain or exceed standards for accrediting agencies such as CAAS, CALEA, Priority Dispatch, ISO.  Maintain and/or exceed national standards for employee training.  Provide exceptional customer service via EMD and EFD protocol compliance per year.

Performance Measures

Adopted 2023-24

Actual

Budget 2022-23

Projected 2024-25

2021-22

Workload Measures  Number of monthly educational contacts  Number of people contacted via educational events

30

24

55

30

1,500

1,330

3,000

1,500

405,000

402,065

440,000

405,000

 Total calls dispatched

6

14

6

6

 Number of in-service training sessions

Adopted 2023-24 Budget

140