Final Adopted Budget FY23-24

GUILFORD METRO COMMUNICATIONS FUND Efficiency Measures  Seconds to dispatch law enforcement high priority calls (goal: 150) 188 sec

150 sec

150 sec

150 sec

Effectiveness Measures  Percentage of 911 calls answered within 10 seconds or less  Percentage of non-emergency calls answered within 15 seconds or less  Percentage of Fire calls dispatched within 64 seconds  Percentage of public record requests processed within two days or less of initial request

98% 95% 90% 95% YES YES

99% 97% 85% 98% YES YES

98% 95% 90% 95% YES YES

98% 95% 90% 95% YES YES

 ACE Accreditation Met - EMD (Medical)  ACE Accreditation Met - EFD (Fire)

*Due to COVID-19 public contact and in-person training was not possible.

Budget Highlights: The FY 23-24 Adopted Budget is increasing by $1,648,419, or 12.1%.  The FY 23-24 budget includes the mid-year addition of two (2) FTE positions for PSIT Fire, including one (1) PSIT Fire Supervisor, and one (1) Applications Analyst.  The FY 23-24 budget includes the addition of approximately $144,000 for expenses no longer covered by the State 911 Board’s annual disbursement to Guilford Metro 911, as well as a public safety specific pay increase, and the reclassification of one (1) PSIT position at a cost of $19,000.

Adopted 2023-24 Budget

141