FY 2017-18 FINAL ADOPTED BUDGET

General Government - Information Technology

Geographic Information Systems (GIS)

Provides system integrated, computerized maps and spatially related information to enhance the delivery of public safety, environmental protection, transportation and other services. Provides a centralized map foundation that other departments can build upon as necessary. Layers that can be added to the foundation include streets, water and sewer infrastructure, lakes, parks and recreation facilities, treatment facilities, population, council districts, bus routes and trash collection routes. Responsible for support of Enterprise Asset Management System that feeds City Contact Center and houses assets for a number of City departments.

Appropriation

563,863

597,518

617,267

632,831

Full Time Equivalent Positions

5

5

5

5

Departmental Objectives

 Improve the level of communication to City Council, residents, and City departments ensuring the organization and its processes are transparent to the public.  Manage risk and monitor integrity of Enterprise Systems to ensure compliance with regulatory mandates and operational requirements.  Maintain and promote a state of the art, customer friendly website which provides targeted communication to our residents, visitors, and businesses.  Maintain and improve the City’s financial condition.  Provide information, evaluation, and support related to economic development incentives and grants to City Council and the community.  Provide general support to enhance economic development efforts in the City.  Promote a government-friendly environment through improved communications to residents, visitors, and businesses.  Provide and support state of the art technology infrastructure for effective operation of the organization.  Support mobile technology for field personnel and provide support for a growing mobile workforce.  Promote an environment that supports employee development, creativity, innovation, and operational excellence.  Develop and maintain a strategic technology plan that addresses current and future needs of the organization.

PERFORMANCE MEASURES

2015-16

2016-17 Budget

2017-18 Adopted

2018-19 Projected

Actual

Workload Measures

 Percent of in house applications migrated to current software release  Number of datasets published in the open data portal  Number of regulatory updates to Enterprise Software within the mandated timeframe Efficiency Measures  Customer satisfaction rating on deployments  Number of new application development/modification requests  Number of transactions handled by e- commerce systems  Number of projects and initiatives executed to completion

30%

75%

75%

100%

7

10

15

15

77%

70%

70%

70%

99%

97%

97%

97%

50

65

65

70

10,661

9,000

15,000

15,000

179 180

200

200

67