Best Practices and Guidelines for ChatGPT & API Models

Best Practices and Guidelines for ChatGPT and Similar AI Models Scenario I initiate a conversation with ChatGPT, providing it with a general overview of the campaign goals and target audience without disclosing any confidential details. I ask ChatGPT to generate content ideas for an upcoming product launch, focusing on broader marketing concepts and industry trends. ChatGPT responds with a variety of creative content ideas that can be adapted to different marketing channels. I carefully review and validate each idea, ensuring they align with our guidelines and do not disclose any confidential or proprietary information. After selecting the most promising content ideas, I further customize and refine them to meet our campaign objectives and ensure they remain within the boundaries of non-sensitive information. Throughout this process, I strictly adhere to the data privacy and confidentiality guidelines set forth by the City of Greensboro. By utilizing ChatGPT in this manner, I can leverage its capabilities to boost my creativity and efficiency in generating content ideas while safeguarding the privacy and confidentiality of our company's sensitive information. User Story: Talent Acquisition Job Screening As a talent acquisition specialist for the City of Greensboro, I am responsible for screening numerous job applications to identify suitable candidates for open positions. This process is time-consuming and labor-intensive. I want to leverage AI technology to assist with the initial screening of resumes and applications, helping me identify promising candidates more efficiently while ensuring fair and unbiased evaluation. This will allow me to focus on meaningful candidate interactions and strategic recruitment tasks, while maintaining compliance with regulations and responsible AI principles. Acceptance Criteria 1. The AI system should analyze applications based on job-relevant criteria only, without introducing or amplifying biases related to age, gender, ethnicity, or other protected characteristics. 2. All AI-assisted screening decisions should be transparent and explainable, with clear documentation of the criteria used. 3. I should maintain final decision-making authority, with the AI service in an advisory capacity only. 4. The AI should not have access to the candidates’ personal or sensitive information beyond what is strictly necessary for skills and qualification assessment. 5. The system should comply with all applicable privacy regulations and data protection standards. 6. Regular audits should be conducted to detect and mitigate any potential biases in the AI’s recommendations.

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