Acceptable Use Policy

third-party services, mobile devices, software, and networks connections.  Do not attempt to circumvent any information security measures that have been implemented to protect the City’s systems and information. This includes, but not limited to, using privileged utilities or hacking/password cracking programs in an attempt to gain unauthorized access to systems or information.  Do not use public VPN services to connect to City systems and applications. IP addresses for public VPN services are often classified as malicious and could be blocked by the City’s firewalls.  Do not download and/or install software on your system without first obtaining approval from the IT department.  Do not leave confidential documents unattended on your desk. Documents containing confidential information must be stored in locked cabinets. Your computer screen must also be locked if your desk is left unattended.  Unauthorized access to another employee’s system or phone is strictly prohibited.  Report security violations or incidents immediately to the IT Service Desk at 373-2322 or by emailing the Cyber Security Team atsecurityincidents@greensboro-nc.gov. Technology equipment assigned to you as an employee is your responsibility. This includes city cellphones, iPads, tablets, tough books, and computer equipment such as docking stations, monitors, speaker bars, keyboards, mice, laptops, computer cables, etc.  Upon resigning or termination of employment, this equipment must be returned to the City of Greensboro via your direct manager or the Human Resource departmental representative  Any equipment not returned prior to your final check will be priced with the leasing company and may be charged against your final paycheck. This also includes when an employee does not provide a correct, working code or PIN for City departments to access City equipment including business cell phones  If you are an out of state contractor or do not live locally, a FedEx number will be provided by the department and the equipment must be returned within two weeks at the expense of the City. The equipment must be packed by the FedEx or UPS facility and insured for the leased value. The lease value can be obtained from IT. Tracking numbers for the shipment must be provided in said timeframe.  If computer equipment is not returned by a contractor, the value will be deducted fromthe final payment on the contract Cloud and Third Party Services  Any time a third-party will collect, store, process, transmit or access the City of Greensboroinformation, an information security review must be performed prior to entering into a contract  The review will ensure that there is an acceptable level of risk to the confidentiality, availability and integrity of City’s information. The City of Greensbor o is ultimately responsible for the security of the City’s information’s while it is in the care of a third partyservice provider  Contact the Cyber Security Division to complete a third-party security assessment. Early engagement will avoid any delays to your project T ECHNICAL A CCEPTABLE U SE Assigned Equipment

Information Technology Acceptable Use Policy

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