People and Culture 2023-2024 Impact Report

In our ongoing commitment to increasing equity and access to professional development opportunities, the Operational Effectiveness and Development Division (OED) launched the Frontline Fuel program. This innovative initiative provides flexible training sessions that cater to diverse work schedules and locations, supporting frontline workers from Transportation, Solid Waste and Recycling, Transit and more who may not have had access to trainings in the past. John Sledge, signs and markings crew coordinator with the Department of Transportation hosted a training on emotional intelligence for his team. “Coordinating a training for a team of employees who typically Training Expanded to Frontline Employees

LaMetria Johnson, Water Resources assistant business manager, praised the program. “Many employees in our department work behind the scenes starting their shift when

it is still dark, or ending a night shift early in the morning. Through P&C’s Frontline Fuel program, we were able to provide valuable resources of training and development to many of our employees who do not always have this City benefit so readily available.”

do not get to attend trainings due to schedule conflicts and work locations can be extremely challenging,” Sledge said. “But

with Frontline Fuel, our team was surprisingly impressed with the ease of coordination and the engaging and helpful content of the material. We already have the OED team scheduled to come back for a second training.”

Consumer-Directed Health Plan To better meet the diverse insurance needs of our workforce, we have added a Consumer Directed Health Plan (CDHP). As part of this plan, we offer up to $1,000 in contributions to employees' Health Savings Accounts (HSA). This new option provides more flexibility and control over healthcare spending.

Fertility Benefits We have significantly increased the fertility medical benefits to support employees who are expanding their families. The previous lifetime benefit of $5,000 increased to $15,000 annually. This reflects our commitment to assisting employees with the substantial costs associated with fertility treatments.

Deferred Compensation We have revised our deferred compensation policies to allow employees to withdraw money from their retirement accounts for the birth or adoption of a child. This change provides crucial financial support during such important life events.