P&R Policy Manual

PARKS & RECREATION

STANDARD OPERATING PROCEDURE CASH HANDLING AND RECEIPTING

Effective Date:

Review/Revision Date:

SOP#PNR-007

Ver: 1

The standard operating procedure for handling of funds applies to all transactions processed through the Greensboro Parks and Recreation Department. This procedure is applied to programs, facilities and services throughout the department. Software designed to manage operations including customer service, backend user tasks, increase efficiency and provide tracking of revenue. Software will have a public facing side. Cash Handling and Receipting Processes Note : Employees must be trained in departmental cash handling procedures during employment orientation by supervisor and/or system support staff. . 1. All payments are collected by employees of the City or contracted individuals where fee collection is stated as a part of the job description. (Note: Volunteers are NOT considered City or contracted employee, therefore are not approved for fee collection.) 2. All money collected for programs, services and facilities provided by the parks and recreation department must be accounted for through one of the following receipting methods: pre-numbered and self-copying receipt book, recreation management software, or receipt log. 3. Once the customer has received their receipt a matching receipt must be retrieved and attached to the money. 4. The money is to be placed in a secured location, such as a locked cash drawer until the end of shift. 5. At the end of shift or day, the receipted funds are counted and a report is created with matching results. 6. All funds are placed in the safe for overnight security. Recreation Management Software:

PURPOSE

SCOPE

DEFINITIONS

PROCEDURES

3