Information Technology Policy Manual FY22-23

APPENDIX A: A department considering Self-Supported Department status should discuss the Desktop budget impact with their Budget Analyst prior to filling out this request. Self-Supported DEPARTMENT REQUEST D EPARTMENT I NFORMATION Department: Date:

# of Users: # of Devices:

Include laptops, desktops, tablets and other devices currently under Network Services

Does your department maintain any servers or other IT hardware? If yes, please describe:

Annual Desktop Services Budget: Budget Analyst:

J USTIFICATION Identify the reasons for a Self-Supported Department request. Select all that apply . ☒ Help Desk Responsiveness ☐ Greater control of process ☐ Timeliness: ☐ Service Quality ☐ Unique system needs ☐ Other: ☒

How will moving to a Self-Supported Department address these concerns?

Provide performance measures or metrics related to current service levels or documentation of need. D EPARTMENT C APACITY Who will have oversight of Technology Services?

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