Information Technology Policy Manual FY23-24

APPENDIX B:

Approved Certifications for Self-Supported Department Technical Staff:

The below certifications are recommended for Self-Supported Department support staff. It is understood that other professional development certifications or training may be required to adequately maintain and support the licensed technology solutions within the organizational entity.

A+ Certification •

1.

The A+ certification demonstrates competency as a computer technician. Officially, CompTIA A+ certification is a vendor-neutral certification that covers numerous technologies and operating systems from such vendors as Microsoft, Apple Inc., Novell and some of the Linux distributions Network + Certification • CompTIA Network+ validates the technical skills needed to securely establish, maintain and troubleshoot the essential networks that businesses rely on.

2.

3. Microsoft 365 Certified: Modern Desktop Administrator Associate •

Modern desktop administrators deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.

Cisco Certified Technician • Cisco Certified Technicians have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites.

4.

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