IT Strategic Plan FY23-26

IT’s Guiding P rinciple s

Our IT principles are the guiding values and beliefs that shape how technology is used to create, manage, and deliver value for individuals, organizations, and society.

Collaborate for Satisfaction

 We deliver best experiences to our stakeholders through services, products, collaboration and empowerment

Optimize IT Investments

 We strive to explore all possible solutions, including leveraging and procuring technology to optimize efficiencies

Protect People, Data, and Systems

 We ensure compliance with data privacy laws and industry regulations by developing and implementing robust information security controls

Create Value, Reduce Costs

 We foster positive long-term benefits to the city of Greensboro while optimizing total costs of ownership and risks

Promote Continuous Learning

 We believe that engaged staff and continuous learning are essential components of our IT strategy, as they empower us to drive innovation and deliver optimal value to our organization and customers

Align With the Business

 We align our operations to achieve successful outcomes, relationships built on trust, transparency, equity and integrity

Lead with Partnership and Innovation

 We prioritize innovative technology leadership, driving progress for current and future services

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