IT Policy Manual FY 2025-26

Docusign Envelope ID: 7298B7CF-E0C0-41E3-973F-EF053E0A4FDA

• Verification of active service plans may be requested.

• Employees are required to notify their employer immediately if there is any interruption of service due to loss, damage, carrier cancellation, etc.

• The employee is responsible for all contractual services with their wireless provider.

• Termination or continuance of the monthly reimbursement will be at the discretion of the Department director.

• Stipends may be suspended if the employee is out for over 30 days.

Stipend Rates:

Phone & Data: $45/month

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Phone Only: $25/month

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• Only one City-funded data plan per employee is permitted.

iPad Management

Procurement & Deployment

• All iPad procurement is through the Telecom division.

• Requires liaison and department head approval.

• Standard configuration: 128 GB, with optional 5G/Wi-Fi.

• Leased iPads are shipped to MMOB, logged in the leasing database, and deployed by the Mobile Device Manager.

• Carrier (T-Mobile or Verizon) procured iPads are purchased by the department and logged by Telecom.

• Accessories must be purchased by departments.

Deployment & Setup

• The Mobile Device Manager configures the device, sets up email, and restores backups for replacements.

Support & Usage

• Service Desk and Mobile Device Manager provide support.

• Device must auto-lock within 5 minutes and be password protected.

Jail-breaking is prohibited.

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• Email and network connectivity is supported by the Mobile Device Technician.

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