IT Policy Manual FY 2025-26

Docusign Envelope ID: 7298B7CF-E0C0-41E3-973F-EF053E0A4FDA

MOBILE DEVICE POLICY

PURPOSE

The purpose of this policy is to establish comprehensive guidelines and procedures for the use, procurement, and management of mobile devices (including smartphones, cell phones, and tablets such as iPads) issued by or used to access the systems and applications of the City of Greensboro. This includes City-issued devices and personal devices receiving a stipend or used to access City resources. The policy is intended to ensure compliance with applicable federal, state, and local laws, control costs, protect sensitive City information and define security and administrative requirements.

SCOPE

This policy applies to all City of Greensboro employees who use mobile devices — including City-issued and personally owned devices — to access City systems, applications, communications, or perform work-related duties.

DEFINITIONS:

• Mobile Device : Includes smartphones (e.g., iPhone, Galaxy S), tablets (e.g., iPad, Surface), and any portable device capable of connecting to wireless data services. • MDM (Mobile Device Management) : A security platform that manages and secures mobile devices used to access City data and systems. • Rooted/Jail-broken Device : A mobile device whose operating system has been modified to remove manufacturer or carrier restrictions, which compromises security protocols.

POLICY/ROLES AND RESPONSIBILITIES

General Guidelines for All Mobile Devices

1. The City may provide mobile devices to employees whose job duties require them.

2. City-owned devices are the property of the City and must be returned upon separation or request.

3. The City is not responsible for personal data on City-owned devices.

4. Non-exempt employees may not be contacted outside of work hours without compensation in accordance with FLSA and City policy. 5. All applicable laws must be followed, especially regarding device use while driving. If an employee is charged with traffic violations resulting from the use of City-owned mobile device while driving, the employee will be solely responsible for all liabilities that result from such action.

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