Guilford Metro 911 Annual Report 2024

Administrative Services

About the Division The Administration Division creates and manages department goals and objectives. It provides day-to-day and personnel management, project oversight, and planning for all other divisions and oversees the department’s $23.9-million budget. This division also oversees the Quality Assurance and Training Section.

Quality Assurance & Training Section

About the Section

The Quality Assurance and Training Section consists of an administrator and three training specialists who collectively possess over 80 years of experience in 911 and public safety systems. This team ensures compliance with accreditation standards, coordinates training for new hires, and facilitates ongoing departmental training. Additionally, it generates 911 records for the Guilford County Department of Social Services, emergency responders, attorneys, news media, and the general public. The team also actively engages in public relations and recruitment initiatives.

2023-2024 Public Records Data

2024

8,006

2023

6,729

0

1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000

59 332

Requests by Type

SUBPOENAS

RADIO TRAFFIC

6