Guilford Metro 911 Annual Report 2023

2023 Mosaic Award Melanie Jones was honored by the City’s Human Rights Department for her partnership and promotion of equity, access, and human rights.

Awards and Recognition

National Award

Performance Standard Awards

Accredited Center of Excellence (ACE) Award For receiving ACE-level quality assurance scores Erin Blair – EPD Lisa Bunch – EFD, EPD Kimberly Burkley – EPD Nicole Childress – EFD Brian Cole-Lilly – EFD, EPD Crystal Connor – EFD Paige Cummings – EFD Bill Daniel – EFD Michael Davis – EPD Kasi Edwards – EFD James Gemperline – EFD, EMD Emergency Fire Dispatch (EFD) Heather LeQuire Christina Miller Cheryl Moore Kris Riley Misty Ritchie Michael Taylor

Emergency Police Dispatch (EPD) Nicole Childress

2023 APCO International Teammates in Action Award Corina Hunt

Cheryl Moore Kim Williams

Local Honorees GM911’s annual Employee Recognition Program honored the following employees for their dedication and outstanding service.

Life Saving Award For providing life sustaining or saving support Laura Berkstresser (2) Erin Blair (3) Brian Cole-Lilly Kelly Faircloth Yolanda Graham Adam Goslin Scott Harrison Michael Hebert Michael Huntoon Danette McNeal Jeri Phillips Justin Sugalski Corrie Wagoner (2) Britt Whitmire Kim Williams Taylor Williford (2) Sunserey Wilson Emily Welker Lisa Bunch Greg Cobb

Telecommunicator of the Year Kimberly Burkley

Casey Grant – EPD James Greer – EFD

Charlena Hogue – EPD Nathan Jackson – EPD Cassie Jobe – EFD, EPD Vanessa Johnson – EPD Evelyn Kabler – EPD Heather LeQuire – EPD Cindy Little – EFD Tammy Matherly – EPD Angela Mitchell – EFD Cheryl Moore – EFD Jeri Phillips – EPD Misty Ritchie – EPD Justin Sugalski – EFD Sabrina Simmons – EFD Britt Whitmire – EFD

Rookie of the Year Michael Hebert

Support Person of the Year Kristi Dean

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