Guilford Metro 911 Annual Report 2023

Communications Division Education & Outreach

GM911 is dedicated to fostering strong community relationships and educating the public about 911, our organization, and other public safety topics. Through the Red E. Fox program and other outreach efforts at local schools and youth centers, GM911 staff teaches the importance of 911 to local children. Department members from all divisions participate in various public relations events and gatherings throughout the year. This outreach allows community members, local businesses, and partner agencies to uniquely fortify bonds with GM911.

2023 Public Relations Events & Engagements

Feedback from Public & Partners

NC House of Representatives and NC Senate’s reading of a statement supporting Telecommunicators as First Responders National Emergency Number Association’s 9-1-1 Goes to Washington Rankin Elementary School’s Project Connect Recruitment Events Greensboro Police Basic Introductory Course Wellspring Safety Week Law Enforcement Memorial Service United Way of Greater Greensboro Events Guilford Merchants Association Human Rights Group Events National Night Out Glenwood Library’s Children’s Program City of Greensboro G-School Events Elder Justice Committee 9-8-8 Coalition Press Conferences and Media Stories Guilford Metro 9-1-1 Telecommunications Banquet Girl Scout Troop Presentations GTCC Basic Law Enforcement Training Events

Commendations

2023

2022

Residents

4

8

Other Agencies

35

19

Internal

114

84

Total

153

111

Complaints

2023

2022

Residents

3

1

Other Agencies

28

27

Total

31

28

Founded*

25

19

*Founded complaints were those determined to be valid upon review.

TOURS ATTENDEES 44 332

911 Communications Center Tours

10