GM911 Annual Report 2022

2022 Highlights

This was a very successful year for the Technical Services Division. We installed and set up a demo test solution called Seahawk, manufactured by PCTEL. This allows monitoring of the radio frequency spectrum over the air, which assists in locating potential interference that could be harmful to the operation of the radio system. The demo exceeded our expectations, so we are beginning to procure Seahawk for radio tower sites. We also attended meetings, conferences, trainings, and workshops for NC Emergency Management, the national wireless broadband network FIRSTNET, APCO, National Emergency Number Association, Motorola Trunked Users Group (MTUG), NC Statewide Interoperability Executive Committee, NC FirstTech, and other state and national organizations. The division delivers ongoing management and assistance with projects and daily operations to both internal and external customers. Outstanding customer service and efficiency are always at the top of the priority list for our division. Below are some of the completed projects for 2022, as well as a few of our future projects.

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