Final Adopted Budget FY23-24

EXECUTIVE

Departmental Objectives  Provide timely, detailed, and accurate responses to assist City departments with the promotion of their mission.  Promote and participate in diversity and inclusion programs and initiatives.  Develop and maintain a diverse and well-trained workforce.  Develop a process to hold employees accountable and recognize exceptional performance.  Maintain and improve the City's financial condition.  Collaborate with Guilford County to strengthen our economic development base, prepare for natural disasters, and coordinate emergency response.

 Lead implementation of the Creative Greensboro Cultural Arts Master Plan, including Special Event permitting.  Ensure ADA compliance for, and equal access to, city facilities, programs, services, and information.  Maintain interactive community engagement with effective outreach efforts.  Ensure communication of any new processes to employees using all forms of communication.

Performance Measures

Adopted 2023-24

Actual

Budget 2022-23

Projected 2024-25

2021-22

Internal Audit  Percent of Internal Audit audit/review findings resolved  Percent of Non-departmental Grants reviewed for compliance  Percent of public record requests organization-wide responded to within 2 business days Minority & Women Business Enterprises  Number of M/WBE-related business networking and public education outreach sessions hosted  Percent increase for MWBE utilization within each contracting program *Based on City of Greensboro eligibility standards for City M/WBE Directory (27 counties) Arts & Cultural Affairs, Creative Greensboro  Number of community partners supported, funded, or engaged by Creative Greensboro  Number of participant/audience experiences at events presented by Greensboro Cultural Center Partners and tenants*  Number of participant/audience experiences at events presented by Creative Greensboro*  Number of subscribers to Creative Greensboro cultural marketing platforms  Number of permits issued for community hosted special events  Total attendance at community hosted special events permitted by Creative Greensboro *Includes live and virtual event attendance. Office of Community Safety  Percent of full crisis assessments based on calls/referrals sent to the BHRT completed monthly by Crisis Counselors.  Number of meetings/community events attended by BHRT members annually.  Percent of BHRT clients seen each month will be clients followed on an ongoing basis who are unwilling to connect with other resources.  Percent of contracts audited for M/WBE compliance  Percent of firms screened for M/WBE Program eligibility*

95% 100% 100%

95% 100% 100%

95% 100% 100%

95% 100% 100%

40

40

40

40

10% 75% 90%

10% 75% 90%

10% 75% 90%

10% 75% 90%

200

85

175

200

445,000

N/A

4,300

445,000

30,000

30,000

30,000

30,000

20,000

13,000

14,000

15,000

175

175

175

175

700,000

700,000

700,000

700,000

50%

50%

50%

50%

60

60

60

60

10%

10%

10%

10%

Adopted 2023-24 Budget

71