FINAL ADOPTED BUDGET FY2022-23

COMMUNICATIONS DEPARTMENT Communications and Marketing: Provides fully integrated communications and marketing services. The central point of contact for public and media regarding City information. Develops strategic marketing campaigns, news releases, external newsletters, employee communications, and maintains the City’s internal and external internet presence. Greensboro Television Network: Greensboro Television Network (GTN) is responsible for the video production and programming of the City's Public Access television station. Example live programming includes City Council meetings, Planning Board meetings and Zoning Commission meetings. GTN produces videos that highlight the people, places and programs that call Greensboro home. Contact Center: Serves as central citizen request center with one single City phone number (373-CITY) for residents and businesses to report problems, ask questions and request services in one contact, provides up-to date instant access to information from departments; tracks requests and service responses for maximum trend analysis and performance measurement.

Actual 2020-21

Budget 2021-22

Adopted 2022-23

Projected

2023-24

Expenditures by Program Communications and Marketing Greensboro Television Network Contact Center

911,673 472,059 963,302 2,347,034

792,860 450,84 1 843,247 2,086,94 8

880,407 463,202 914,698 2,258,307

920,755 476,802 978,814 2,376,371

Total

Actual 2020-21

Budget 2021-22

Adopted 2022-23

Projected 2023-24

Full-time Equivalents by Program Communications and Marketing Greensboro Television Network Contact Center

7.00 4.00

7.00 4.00

7.00 4.00

7.00 4.00

13.00 24.00

13.00 24.00

13.00 24.00

13.00 24.00

Total

Actual 2020-21

Budget 2021-22

Adopted 2022-23

Projected 2023-24

Expenditures by Type Personnel Costs Maintenance & Operations

1,927,543 419,491 2,347,034

1,799,40 1 287,547 2,086,94 8

1,845,049 413,258 2,258,307

1,956,713 419,658 2,376,371

Total

Adopted 2022-23 Budget

63