FINAL ADOPTED BUDGET 2020-2021

INFORMATION TECHNOLOGY IT Administration: Provides executive management to the department including budget and personnel management, contract and contract payment processing and administration of the City’s technology-related equipment leases for all departments. GIS: Provides system integrated, computerized maps and spatially related information to enhance the delivery of public safety, environmental protection, transportation and other services. Provides a centralized map foundation that other departments can build upon as necessary. Layers that can be added to the foundation include streets, water and sewer infrastructure, lakes, parks and recreation facilities, treatment facilities, population, council districts, bus routes and trash collection routes. Responsible for support of Enterprise Asset Management System that feeds City Contact Center and houses assets for a number of City departments. Computer Operations and Billing: Processes production batch applications in Lawson, enQuesta, Miscellaneous Billing, Parking, and Building Inspections which includes posting of all cash entries from Collections, Accounts Payable and all cash receivable systems throughout the organization. Ensures that delinquent bills and penalties are processed monthly as well as generation of various output reports whether in printed or exported file format. Application Services: Provides application development services and database support for internal departments and a limited number of public facing applications; some proprietary applications include the Building Permit System, Contract Tracking, Leasing Administration, and the City Contact Center Application. Application Services is also responsible for Interface support, the e-commerce system, and both the internal and external websites. Standard deliverables in support of citizen and Council requests are provided on demand. Enterprise Business Services: This division implements, configures and supports Enterprise Software Applications that serve the entire organization. These applications include Infor Lawson Financials, Supply Chain, Human Capital Management, Analytics, and Kronos Workforce Management. Services include system administration and business analysis to configure new policies and new functionality. The division evaluates current and future software implementations against one standard and creates a consistent support plan for testing, upgrading, downtime, documentation and vendor negotiations for all software solutions.

Actual 2018-19

Budget 2019-20

Adopted 2020-21

Projected

2021-22

Expenditures by Program IT Administration GIS Computer Operations and Billing Application Services Enterprise Business Services

557,485 744,423 - 679,673 2,143,006

511,11 9 578,808 189,381 614,721 1,897,115

660,110 735,140 195,429 675,920 1,871,427

586,926 772,283 - 705,321 2,163,534

Total

4,124,587

3,791,14 4

4,138,026

4,228,064

Adopted 2020-21 Budget

76