Water Resources Annual Report 2023-25

How Water Resources is Working Toward Its Strategic Goals

We’re Using Innovation to Enhance Safety and Service

In 2024, the Water Resources Department deployed more than 7,000 Sensus ally® meters and 32 pressure sensors to monitor and optimize pressure around the distribution system. The department also upgraded its small meter test bench from a manual operating system to a state-of-the-art, automated meter test bench. The new setup performs needed calculations and records test results. It accurately tests the ultrasonic meters compatible with the City’s new advanced metering infrastructure system. The new system can now test as little as under a quarter gallon of water.

Operational Efficiency

The new Sandy Creek Lift Station opened in 2024 to serve the Greensboro-Randolph Megasite.

We’re Growing Stronger by Investing in Our Greatest Resource The department supported organizational development through industry-specific training organizations like the American Water Works Association and NC One Water’s Collection and Distribution School. Water Resources increased its talent pipeline by developing journey-level positions for plant operators and lab/pretreatment specialists in the Water Supply and Water Reclamation divisions. On January 1 2024, the department welcomed 37 construction and maintenance employees who were transferred to Stormwater Division as part of the city’s reorganization of Field Operations. Prior to the reorganization, stormwater construction and maintenance activities were conducted through a cross-departmental relationship. This direct placement strengthens the Division’s ability and efficiency managing field construction and maintenance projects. By collaborating with Guilford Apprenticeship Partners (GAP), the department signed two additional apprentices as electronic technicians to “learn as they earn.” Through the GAP program, apprentices can earn money on the job as soon as they start the apprenticeship and also take college classes at no cost.

Employee Training and Organizational Development