Water Resources Annual Report 2021-2022

Five Things You Should Know About Your Water & Sewer System

Is the water safe? Yes! We provide safe drinking water to the taps of our 318,000 consumers every day. This quality is consistently measured. Every day our team of professionals performs more than 1,100 water quality tests. We also track emerging contaminants, substances that are not yet regulated, but might be of concern in the future as our scientifc knowledge grows. It is our commitment to ensure the wellbeing of those we serve.

CHECK OUT THE RESULTS: » Annual Drinking Water Quality - Consumer Confidence Report at www.greensboro-nc.gov/CCR

» Our work on emerging contaminants at www.greensboro-nc.gov/PFOS-PFOA and www.greensboro-nc.gov/1,4-Dioxane

HOW IS MY MONEY SPENT?

For every bill you pay (average $51.40), this is how we spend it: • $2.19 – Buying Water from Other Utilities • $4.38 – Fuel, Chemicals, Electricity & Natural Gas • $10.79 – Maintenance and Operations of Plants & Rehabbing Water and Sewer Lines • $12.11 – Employee Salaries and Benefts • $21.93 – Cash and Debt for Capital Improvements

How reliable is the system? We do a lot of things to make sure water always reaches your tap – from being connected to neighboring water systems to keeping infrastructure well maintained. In 2021, our T.Z. Osborne Water Reclamation Facility’s wastewater conversion project expanded capacity from 40 million gallons (MG) per day to 56 MG per day to support continued city growth. We’re also developing a new program to help prioritize infrastructure repair and replacement of the 3,000+ miles of water and sewer infrastructure that is 70-100 years old. It will minimize water disruption to customers, prevent sanitary sewer overfows, and prioritize response actions to quickly recover from incidents. LEARN MORE: » Learn more about repairs at www.greensboro-nc.gov/Rehab » Learn how to prevent sewer overfows at www.greensboro-nc.gov/FOG