IT Strategic Plan FY23-26

Create Value, Reduce Costs

Guiding Principle - We foster positive long-term benefits to the city of Greensboro while optimizing total costs of ownership and risks

Value Focus

Goal Statement: IT creates Value for stakeholders by Reducing Costs, Creating Efficiencies, and Modernizing Infrastructure

Business Facing Metrics

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Identify Improvement Opportunities

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Reduce Costs

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Creating Efficiencies

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Modernizing Infrastructure

Initiative 1: The Update MWBE Application and Reporting Matrix initiative involves revising the guidelines and procedures for the certification, registration, and reporting of MWBEs. The update aims to enhance the accuracy, transparency, and accountability of the program, and may require reviewing eligibility criteria, evaluating performance metrics, and improving data management systems. Initiative 2: involves renewing and reducing cost for Cyber Liability Insurance to provide coverage against losses and damages resulting from cyber attacks and data breaches at a lower cost. This coverage includes costs associated with data recovery, business interruption, legal fees, reputation damage, and liability claims from affected third parties.

Targets

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75% of departments surveyed for system improvement opportunities within 12 months 20% reduction in total hardware cost within 12 months 10% reduction in software & maintenance costs within 18 months

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