IT Service Catalog FY16-17

Supported Applications A P P E N D I X E

Application Services Supported Applications

Application Name

Description

Department

An application for the public to determine the status of an assessment, water lien, or abeyance on a property. This application integrates with the Water Customer Information System and the Collections Construction and Loan Control system.

Assessments

Water

Bankruptcy Tracking

An application for entering and tracking debtors who have gone into bankruptcy.

Finance

An application for departments to make a formal request to Budget when money is requested to move between accounts.

Budget Requests

Budget

This is suite of 16 separate applications that handles the entire permitting process for building, electrical, mechanical, plumbing and driveway permits. It includes applications for office staff to manage permits and accounts, inspectors to perform inspections while out in the field, and contractors to request inspections online. Additionally, there are administrative back ends for applying payments made at the collections window to the system, for sending contractor balances to accounting through Lawson, and for physically billing contractors once each month. Additionally, building inspection account balances can be paid online, inspectors are provided a map route of daily inspections, and building inspection data is sent to the county for more accurate tax collection, etc. An application to track business permits issued to businesses that meet certain criteria. It features a main application for tracking the status of the business permit and also the associated information including financials. It creates physical business permits, generates letters for businesses as they move through the permitting process, sends financials to accounting, renews and un-licenses businesses who meet certain criteria, etc.

Building Inspections Suite

Engineering

Business Permit System

Finance

Capital Improvement Projects

An application that tracks capital improvement projects across the city organization. It has data entry and reporting features.

Budget

An application for police to manage property related to cases. Can add/delete and change the disposition of property related to a case.

Case Property

Public Safety

Case Query

Public Safety

An application for Police to look up information on old cases.

Cashier Window

Finance

An application for cashiers to pull up Lawson invoices.

Parks and Recreation

An application that tracks the status of plots in city cemeteries. It has a data entry and reporting features.

Cemetery

CLCS Homeowners Insurance Letters

Neighborhood Development

An application that allows Neighborhood Development to print insurance letters from CLCS (Construction Loan Control System) data.

Coliseum Roster Payroll Processing

An application for processing coliseum roster employee data provided by the coliseum for the eventual printing of paychecks.

Coliseum

Collections Inquiry

An application to look up invoices, credits, debits, and dispute information from Lawson. It also prints invoices.

Finance

Community Case Management System

An application that enables Community Relations to track issues for follow up that are reported to them from residents. It has data entry and reporting features.

Executive

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