IT Service Catalog FY 21-22

HowTo Section A P P E N D I X F

Information Technology How to Section

How to Pick-Up or Receive Your RightFax: (continued)

STEP 4

3. Click More Settings. 4. Click Advanced. 5. Click Add. 6. Type the name of the shared mailbox and click OK. 7. Click Apply and then OK. 8. That’s it you’re done! Just

STEP 3

click Cancel and close the last window.

STEP 5

STEP 6

STEP 8

STEP 7

The RightFax number for IT is 336-373-3600. All faxes sent to this number will be delivered to the shared mailbox (IT Fax 336-373-3600, IT Fax 3363733600@greensboro-nc.gov) as a .PDF attachment. If a fax arrives for you, and you’d like to forward it to your personal mailbox, you will need to change the “From” field to your account instead of the shared mailbox account. If you do not, the message will sit in your outbox,since you don’t have permission to send mail as the shared user.

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