IT Service Catalog FY 2019-2020

HowTo Section A P P E N D I X F

Information Technology How to Section

How to Request Infor Lawson Security or Changes to Security: http://citynet/community/LawsonSecurityRequest/ Each department has at least one Infor/Lawson account approver. Only account approvers and department directors have the ability to request updates to Lawson security for new or existing employee positions. Find the updated list of your Account Requestor here: http://citynet/Documents/InformationTechnology/ Infor%20Lawson%20Account%20Approvers.pdf. InformationTechnologyHowtoSection HowtoRequest Infor LawsonSecurityor Changes toSecurity: http://cityne /community/L w onSecurityR q est/ Eachdepartment hasat least one Infor/Lawsonaccount approver. Onlyaccount approversanddepartment directors theabilitytorequest updates toLawsonsecurity for newor existingemployeepositions. Findtheupdatedlist of yo Account R questor here: http://citynet/Documents/Informati nTechnology/Infor%20Lawso %20Acc unt%20Appro APPENDI XF HowToSection The account approvers will submit the request online and will be contacted with questions and/or notified when the request is completed. Theaccount approverswill submit therequest onlineandwill becontactedwithquestionsand/or notifiedwhenthe iscompleted. If you need assistance, contact Jimmy Johnson at 336-373-3257 or via email at jimmy.johnson@greensboro-nc.gov. If youneedassistance, contact JimmyJohnsonat 336-373-3257or via email at jimmy.johnson@greensboro- nc.gov.

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