IT Service Catalog FY 2019-2020

Supported Applications A P P E N D I X E

Application Services Supported Applications

Application Name

Description

Department

An application that tracks contracts for nonprofit organizations. It maintains contract data and prints the notifications that are sent to organizations. It also produces reports needed by budget. An application for tracking non-sufficient funds related to checks. It tracks customers, communicates via email to different departments on NSF details, and generates letters for customers and the magistrate.

Budget & Evaluation

Non-Profit Payments

Non-Sufficient Fund Tracking

Finance

Information Technology

On Call

An application that allows for the assignment of on-call staff during of hours and weekends.

Parking Tickets Parking Violation Payments

Finance

Provides information about parking tickets

Finance

This processes parking payments daily and is run by the operators each morning

A collection of processes that extract several types of employee benefit information, and transforms into specific file formats for transfer to other systems and third parties. Part of the Payroll Exports Collection. An application that processes data in a specific format for electronic submission to the ORBIT system. Part of the Plan Review collection. Allows historical/archived Plan Review data to be searched Part of the Plan Review collection. A dashboard for Plan Administrators to manage applications and uploads Part of the Plan Review collection. A program that allows a scrolling display of Plan Review Performance Information, such as time remaining on a plan, or average time spent by a plan in the review process. Part of the Plan Review collection. Enables Planners and Supervisors to perform administrative corrections to plan revisions, review points and attachments. Part of the Plan Review collection. Sends email notifications about plan changes to applicants. Part of the Plan Review collection. An application that allows Plan Coordinators and Reviewers to enter plan information, track the status, review points, or view the days in progress. Part of the Plan Review collection. Shows the status, review points and days in process to the public An application that tracks information related to the City network policy agreement per individual account holder. It also enables the Service Desk staff to confirm the network policy has been signed as needed to initiate certain processes. An application that calculates positive pay totals when money related files are being transferred to banks. Creates files and reports necessary to complete the print shop billing cycle run by the computer operators An application that enables the print shop to track, report, and print billing information for jobs completed. It includes a utility for processing print shop billing data and sending it to Lawson for accounting purposes. The main application in the Privilege License collection. An application to discover, track, and issue Privilege Licenses for businesses that reside in the City of Greensboro. Part of the Privilege License collection. A process that automatically updates the privilege license systems with data supplied routed from payment systems Provides information about off-duty-police employers and off-duty hours worked.

Payroll Exports

Finance

Pension Processing

Finance

Plan Review History

Planning

Plan Review Internal Upload

Engineering & Inspections Engineering & Inspections

Plan Review Scroll

Plan Review Self-Service

Planning

Plan Review Status Emailer

Planning

Engineering & Inspections Engineering & Inspections

Plan ReviewTracking

Plan Tracking Public Portal

Police Off Duty

Police

Policy Tracker

Enterprise

Positive Pay Totals

Finance

Print Shop Bill Processing

Communications & Marketing Communications & Marketing

Print Shop Billing

Finance- Collections Finance- Collections

Privilege License

Privilege License Daily Cash Processing

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