IT Service Catalog FY 20-21

HowTo Section A P P E N D I X F

Information Technology How to Section

How to RightFax: To send a fax from RightFax from Outlook, just compose an email in the following format: faxnumberyouaresendingto@cogfax.org

Example: 3733600@cogfax.org

@cogfax.org is an internal email domain that routes your email to the RightFax System to be sent as a fax to any fax machine. Do NOT include a “9” or “1” in front of the number; it will be added automatically. Example: 3363733600@cogfax.org

You may include an area code, however, if you do not, 336 will automatically be added. In both of the above Examples, the actual number that will be dialed is 9-1-336-373-3600.

If you are faxing internally, you will need to put the whole fax number, not just the last four digits.

How to Pick-Up or Receive Your RightFax: Receiving Faxes: each area with a fax machine will receive a shared mailbox that is mapped to a fax number. Individuals will be given access to the shared mailbox. Once you have been added to the shared mailbox, you will need to add the account to your Outlook using the steps below.

Configuring Outlook 2016 (Office 365) For Outlook 2007, go to Tools, then Account Settings and skip to Step 4.

1. Go to File and choose Account Settings. Choose Account Settings again.

2. Double-click your email address.

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