Human Rights Annual Impact Report 2021-22

Landlord Tenant Mediation

The Landlord Tenant Dispute Program (LTDP) is a free, voluntary, non-legal, and community-based mediation program administered by the University of North Carolina at Greensboro’s (UNCG) Peace and Conflict Studies program in collaboration with the Human Rights Department. The program helps tenants and property owners informally resolve communication- and tenancy-related disputes. The program fielded more than 675 calls, a record high, in 2021-2022. The COVID-19 pandemic triggered many concerns, which led to human rights discussions. We saw a high number of cases that involved rent increases, evictions, and the non-renewal of leases. We worked diligently with community partners to alleviate these issues and help landlords and tenants find amicable solutions.

675 530

CALLS

CALLS REFERRED FOR MEDIATION OR OTHER COMMUNITY RESOURCES

— Jeremy Rinker Director of Undergraduate Studies in the Peace and Conflict Studies Department, UNCG master’s students an ability and safe space to practice the conciliation and mediation skills and theories that they have been learning in our courses . LTDP has been a valuable partnership program for the UNCG Department of Peace and Conflict Studies. It has provided our

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