Human Rights Annual Impact Report 2020-2021

Fair Housing

Human Rights, Guilford College, and University of North Carolina at Greensboro have formed a partnership to help landlords and tenants iron out their differences through mediation rather than litigation. The program is voluntary and can provide opportunities for tenants and landlords to eliminate communication barriers and work together. Issues that can be mediated include damaged property, noise complaints, repairs, and financial problems. Despite the uncertainty that 2020 brought, the Human Rights Department was able to offer LTDP externships for UNCG’s Peace and Conflict Studies master’s program students. Mirabelle Uma and Christen Bass, were the two LTDP graduate assistants that helped field the more than 380 calls. Landlord-Tenant Dispute Program (LTDP)

“Serving as a coordinator with the Landlord- Tenant Dispute Program allowed me to gain first-hand experience in mediation and negotiation. The experience also helped me improve my communication and people skills, as I had to interact a lot with clients. It was a very enlightening experience because even in my present job and day-to-day dealings with individuals, I still find myself applying the skills and knowledge I garnered as a coordinator with LTDP,” Uma said. “Overall, my experience with the Landlord-Tenant Dispute Program was a wonderful one, because I had the opportunity of collaborating and working with a team of individuals who dedicated their time towards helping landlords and tenants resolve their issues and come to mutually acceptable agreements. It is an opportunity I am grateful for.”

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CALLS FIELDED

CASES

LTDP graduate assistants for UNCG’s Peace and Conflict Studies master’s program Mirabelle Uma Christen Bass

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