CONFIRM TIMELINE, PERFORMANCE METRICS, AND REPORT ON PROGRESS
Each recommendation should have associated performance metrics and an established timeline for implementation. This will help the City begin the initial implementation process and will hold the City accountable as recommendations are implemented. NDD should work collaboratively with other City departments to determine appropriate metrics for each recommendation and to discuss capacity and ability to collect needed data. NDD will also need to work with its partners to institute data collection procedures and reporting schedules in order to fully assess the recommendations of Housing GSO. NDD should report on its progress twice a year. The City should consider creating a publicly-accessible tool, like the City’s online Bond Tracker, to report on progress made on each of the 16 recommendations included in Housing GSO. This online dashboard would allow the public to track progress and the City to highlight key accomplishments and successes. Pages 85-88 outline potential timeline and performance metrics by housing tool. To ensure effective use of City funds and to meaningfully track progress towards achieving housing goals, the City should use performance metrics and regular reporting. Regular reporting on progress toward the goals of Housing GSO will help keep the community engaged and the City accountable over the life of the Plan.
Key Partners • City of Greensboro – NDD, Planning, City Manager’s Office • Community partners
1. Identify appropriate timeline and metrics across recommendations
2. Institute reporting protocol for City departments and public and private partners