The City should identify a core team of project partners to run a unified, streamlined rehabilitation process. These partners should include community groups who can direct their neighbors to the correct programs and help shepherd them through the City’s simplified intake process with a single application. They will serve as a front-facing guide for property owners, linking them to available resources. The City should contract with outside organizations that have the construction expertise needed to efficiently manage individual rehab projects. This will reduce administrative burden on NDD and increase feasibility of ramping up rehabilitation activities. NDD should engage other City agencies with a hand in the rehabilitation process, to remain aware of any barriers to project completion.
1 Streamline rehab programs by establishing a unified intake process for homeowners to access rehab and lead-safe programs. Leverage community groups with strong relationships and community connections to conduct outreach and manage intake process.
2 Market programs within reinvestment areas, and prioritize funding in these neighborhoods, to increase scale of program impacts.
3 Improve communications across City departments to promote efficiency in moving applicants through program processes.
4 Work with partners as needed to manage project approvals and monitor the rehab process.
Actively manage pool of local rehab contractors to ensure execution.