FY 2025-26 Housing & Neighborhood Development Annual Report

The breakthrough came through an exceptional partnership with The Servant Center. A contract housing agreement provided TD with the medical respite and stable address she urgently needed. With housing secured in the renovated facility, the team quickly aligned the remaining pieces. Outpatient dialysis, home health services, and home nutrition support all became feasible. On June 3, 2026, after 1,074 days in the hospital, TD was discharged to The Servant Center. For many organizations, this would have marked the end of the journey. For Cone Health, it was simply the next chapter. Soon after discharge, TD missed her first outpatient dialysis appointment, not out of refusal, but because none of her clothes fit. Improved nutrition during her hospitalization led to significant weight gain, leaving her without essential clothing. Without hesitation, Cone Health’s Inpatient Care Management team stepped in, purchased appropriate clothing, delivered high protein snacks and supplies, and continued to visit her for encouragement and support. Their actions weren’t defined by job descriptions but by compassion. Meanwhile, The Servant Center continued its remarkable work, helping TD obtain essential documents and secure a permanent housing voucher, which opened doors to long term stability that once seemed out of reach. TD’s story is one of perseverance and partnership. It demonstrates how healthcare extends beyond hospital walls and how extraordinary things happen when community organizations and health systems work together. At every challenge, someone asked, “What else can we do?” Individuals met barriers with creativity. Progress belonged to an entire community united around one patient. After 1,074 days, TD didn’t just leave the hospital she was given the chance to begin again. The Servant Center continues to support her on her path to permanent housing.

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