Guilford Metro 911 2025 Annual Report

Department Leadership Melanie Jones Executive Director Mark Shepherd Quality Assurance Administrator Christine Moore Deputy Director of Operations Greg Nash Public Safety IT Manager Lewis Cheatham Technical Services Division Manager Tracy Nash Administrative Fiscal Manager (June 2025) Executive Board City Manager Trey Davis City of Greensboro County Manager Victor Isler Guilford County (July 2025) 911 Council Sheriff D.H. Rogers Guilford County Police Chief John Thompson City of Greensboro Fire Chief Jim Robinson City of Greensboro Emergency Services Director James Albright Guilford County User Groups EMS Chair: Shift Commander Jeff Hutchens Guilford County Emergency Services Fire Chair: Chief Larry Moser Mt. Hope Fire Department Law Chair: Captain Jarad Corbett Guilford County Sheriff’s Office Radio Chair: Technical Services Manager Lewis Cheatham GM911 About GM911

Our Mission

The mission of GM911 is to serve the community and local government agencies with effective communications services and to facilitate communications for public safety agencies in Guilford County. To be effective, GM911 uses all available resources to support the missions of subscriber agencies. We are committed to the priorities, missions, and objectives of those we support and will partner with those departments and organizations to accomplish their goals while we adhere to the department’s core values.

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