Guilford Metro 911 2025 Annual Report

Technical Services Division About the Division

Guilford Metro 9-1-1’s Technical Services Division operates a full-service, customer-owned and maintained (COAM), 800 MHz trunked wireless radio system. It also programs, supports, and offers accessories for subscriber equipment. The division typically works with public safety and public works agencies at all levels of government, representing five central North Carolina counties plus municipalities like Greensboro, High Point, Thomasville, Burlington, and Graham. The division strives for excellent customer service and producing professional results in the maintenance, repair, and programming of the radio system and end-user subscriber equipment for voice, data, emergency, and non-emergency communications. It also provides consultation, order processing, and project management to meet customers’ communications needs.

MAINTAINED BY GM911 6,884

TOTAL RADIO SYSTEMS ASSETS

16