GM911 Annual Report 2022

Local Honorees GM911’s annual Employee Recognition Program honors employees for their dedication and outstanding service.

Awards and Recognition Statewide Honors GM911 staff members were honored by organizations across the state this year. North Carolina Chapter of the National Emergency Number Association

Performance Standard Awards

Emergency Medical Dispatch (EMD) Nathan Jackson Emergency Fire Dispatch (EFD)

Emergency Priority Dispatch (EPD) Cassie Jobe Charlena Hogue

Angela Mitchell Charlena Hogue Jeff Hutchens Kim Burkley Michael Taylor Nathan Jackson Nicole Childress

Communications Center Supervisor of the Year Angela Mitchell

Evelyn Kabler Jeff Hutchens Jeri Phillips Kim Burkley

Nicole Childress Tammy Matherly Tonya Swann

Accredited Center of Excellence (ACE) Award For receiving ACE level quality assurance scores Jennifer Batson – EFD, EPD Lisa Bunch – EMD, EPD Alexandra Carroll – EMD, EFD

Life Saving Award For providing life sustaining or saving support Laura Berkstresser Erin Blair (3) Lisa Bunch Chris Champagne Greg Cobb Brian Cole-Lilly Rena Davis (2) Kelly Faircloth Adam Goslin Yolanda Graham Skyler Green Scott Harrison Michael Hebert Michael Huntoon Danette McNeal Pamela Miller Jeri Phillips Justin Sugalski Corrie Wagoner (2) Emily “Tate” Welker Roy Whitmire Kim Williams Taylor Williford (2) Sunserey Wilson

Communications Center Employee of the Year Jeri Phillips

Crystal Connor – EPD Paige Cummings – EFD Michael Justin Davis – EFD April Dunn – EFD Breanna “Kasi” Edwards – EFD Kelly Faircloth – EPD James Gemperline – EMD, EFD, EPD Casey Grant – EFD James Greer – EFD, EPD Michael Huntoon – EFD Jeff Hutchens – EMD Cindy Little – EMD Heather LeQuire – EMD, EPD Tammy Matherly – EFD Kristina McDaniel – EPD Christina Miller – EFD Cheryl Moore – EFD, EPD Kris Riley – EFD Misty Ritchie – EMD, EFD Shanice Scott – EFD Kim Williams – EMD, EPD Kellie Zimmerman – EFD, EPD

North Carolina Association of Public Safety Communications Officials Public Safety Radio Technologist of the Year Keith Hayes Craig Moser Award Given to a member who has shown exceptional contributions to the betterment of the chapter and promoted improvements that benefit all members Melanie Jones

NC Hometown Hero Award Winner Jeri Phillips

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