GM911 Annual Report 2022

Communications Division Education & Outreach

GM911 is dedicated to fostering strong relationships throughout the community, as well as educating the public about 911, our organization, and other public safety topics. Through the Red E. Fox program and other outreach efforts at local schools and youth centers, GM911 staff teaches the importance of 911 to local children. Department members from all divisions participate in various public relations events and gatherings throughout the year. This allows members of the community, local businesses, and partner agencies to fortify bonds with GM911 in ways that cannot be achieved through other means.

2022 Public Relations Events

Feedback from Public & Partners

Elder Justice Committee 9-8-8 Coalition 9-8-8 Crisis Learning Community Jam Cultural Orientation for Afghan Refugees Wiley Elementary School Career Fair Guilford Metro 9-1-1 Telecommunications Banquet Friends Home West Summit Rotary Club National Refugee Day Greensboro Day School Summer Camp National Forum for Black Public Administrators Hub 4 Hope Job Fair Crescent Rotary Club Guilford Merchants Association Kiwanis Club Public Safety Event and Career Fair at High Point Rockers Stadium Greensboro Police Basic Introductory Course Northern High School Career Fair City of Greensboro’s City Academy North Carolina Hometown Hero Event

Commendations

2022

2021

Residents

8

9

Other Agencies

19

20

Internal

84

57

Total

111

86

Complaints

2022

2021

Residents

1

3

Other Agencies

27

23

Total

28

26

Founded*

19

21

*Founded complaints were those determined to be valid upon review.

TOURS ATTENDEES 41 133

911 Communications Center Tours

10