Fiscal Year 2025- 2026 Recommended Budget

TRANSIT SYSTEM (GTA) FUND

J. Douglas Galyon Depot: The J. Douglas Galyon Depot was originally built in 1927 as the train depot for Greensboro and surrounding area. The renovated Depot serves as a central transfer hub for GTA, offers access to Piedmont Authority for Regional Transportation Express, Greyhound and Carolina Trailways Intercity Bus Service, and taxicabs. The Depot houses GTA’s Fixed Route customer service call center and the transit operators' break room. The Depot also serves as the local Amtrak Passenger Rail Station and operates as a 24-hour facility. Transit Department: The Transit Department is responsible for program administration for the Greensboro Transit Agency (GTA). Services include Fixed Route operations, ADA Paratransit Program known as Access GSO, Fixed Route and Access GSO customer service, service planning and monitoring, marketing and communications, procurement, passenger amenities, pass sales, Federal and State compliance, and contracted transportation oversight. The Transit Department also serves as support to the Greensboro Transit Advisory Commission. Access GSO Paratransit Service: Access GSO is an ADA complementary paratransit service providing door-to- door and curb-to-curb service. Services are available to individuals who have a disability that prevents them from using GTA's fixed-route bus. To be considered eligible, individuals must complete a written application, submit supporting information from a professional able to certify their disability, and must undergo an in-person interview with eligibility staff. Access GSO services are available from 5:00 AM until 11:30 PM Monday through Friday, and from 6:00 AM to 10:00 PM Saturday and Sunday. In addition, the GTA offers a supplemental paratransit service (IRide). This service is operated by UZURV Transportation Service and available to all eligible Access GSO riders. The service hours mirror those of Access GSO. Fixed Route Service: GTA operates 15 routes. Fixed-route services are available from 5:00 AM to 11:30 PM Monday through Friday, and 6:00 am to 10:00 pm Saturday and Sunday. GTA operates a reduced level of service on the following holidays: Martin Luther King, Jr., Memorial Day, July 4th, Labor Day and Good Friday. GTA offers services in partnership with the local colleges, universities, and Guilford County School System.

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Recommended FY 25-26 Budget

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