FY 2024-2025 Final Adopted Budget

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Departmental Objectives · Maintain customer satisfaction rating of no less than 90%. · Maintain cost of waste and re-runs due to errors at no more than 2% of monthly billings. · Ensure that all deadlines in Print Shop and Mail Room are met.

PERFORMANCE MEASURES

Actual

Budget 2023-24

Adopted 2024-25

Projected 2025-26

2022-23

Workload Measure · Number of printed images

4,062,271 4,300,000

4,300,000

4,350,000

E ¨ ciency Measures · Percent of waste and reprints

2%

1%

1%

1%

· Percent of deadlines met

99%

99%

99%

99%

Effectiveness Measures · Percent of customer satisfaction

100%

99%

99%

99%

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