FY 2024-2025 Final Adopted Budget

+80$1 5,*+76

Departmental Objectives · Respond to all inquiries and requests for technical assistance within 48 hours. · Investigate complaints of discrimination and respond to residents’ concerns in accordance with the City’s ordinance. · Promote access to City services and programs for individuals with limited English pro ¦ ciency through the City’s Language Access Plan. · Offer cultural and educational programs/events, independently and in collaboration with other City departments and external organizations which meet diverse community needs. · Provide advisory and consulting services to businesses through departmental programs in support of economic development. · Provide support as a resource hub to justice served populations regarding housing, employment, education, and voting resources. · Participate in and support youth programs that provide progressive core value and character development activities. · Provide assistance to the Human Rights Commissions, Boards and Committees.

PERFORMANCE MEASURES

Actual

Budget

Adopted

Projected

2022-23

2023-24

2024-25

2025-26

Workload Measures · Number of fair housing cases processed

17

35

21

21

· Number of fair housing cases conciliated

3

5

6

8

· Number of landlord/tenant inquiries (technical assistance) · Number of landlord/tenant cases processed

725

400

800

800

350

110

400

450

· Number of public accommodations inquiries

20

5

25

25

· Number of public accommodations cases processed

2

3

5

5

· Number of programs hosted by Boards & Commissions · Number of program attendees at large

52

50

54

54

2,700

2,500

2,500

2,500

· Number of Reentry Community Partners

23

20

30

30

· Number of Reentry programs

2

8

8

8

· Number of participants in annual GSO Speaks cohorts

128

40

120

120

· Number of employees certi ¦ ed for the Bilingual Pay Incentive

34

10

40

40

· Number of language line users (citywide)

1,491

2,640

2,300

2,300