FY 2024-2025 Final Adopted Budget

:$7(5 5(6285&(6 (17(535,6( )81'

Departmental Objectives · Invest in capital improvements that increase water and sewer capacity and availability. · Conduct water, sewer, and stormwater plan reviews and feasibility studies in a timely manner. · Study water, sewer, and stormwater infrastructure within identi ¦ ed reinvestment corridors to determine needed improvements. · Maintain water, sewer, and stormwater infrastructure to ensure that customers’ needs are met. · Take measures to ensure regulatory compliance standards are met for water and sewer. · Work to improve ¦ re § ow capacity in the water distribution system. · Provide accurate bills, billing conveniences, and timely service to customers. · Provide training and certi ¦ cation opportunities to employees for professional growth and to ensure regulatory compliance and succession planning. · Complete work orders and mission critical functions within departmental adopted standards. · Support and promote City services and communicate effectively with both internal and external customers. · Develop and manage Water Resources budgets to e ¨ ciently provide quality water, sewer, and stormwater services that meet the demands of the community. · Identify and implement cost saving measures and increased revenue generating opportunities. · Identify and secure outside funding. · Promote and educate employees in workplace safety and wellness. PERFORMANCE MEASURES Actual Budget Adopted Projected 2022-23 2023-24 2024-25 2025-26 Workload Measures · Number of water customer accounts 109,488 108,966 110,304 110,855 · Average water MGD* treated daily 34.7 34.6 34.9 35.1 · Average wastewater MGD* treated daily 33.4 32.3 33.6 33.7 E ¨ ciency Measures · Cost of wastewater service ($/MG treated) $3,125 $2,847 $3,077 $3,031 · Cost of water service ($/MG treated) $3,146 $2,877 $3,099 $3,052 · Energy use (kWh) per million gallons delivered 1,460.1 1,576.5 1,428.2 1,396.1 Effectiveness Measures · Non-revenue water (MG/yr) 2,739.2 2,263.8 2,684.4 2,630.7 · Percent of annual buried pipeline asset renewal 0.30% 0.56% 0.50% 0.60% · Sewer over § ows / 100 mils of pipe 3.5 0.0 0.0 0.0 · Percent of weeks compliant with NPDES Permit at North Buffalo Wastewater Plant 100.0% N/A N/A N/A

*MGD=Million gallons per day