FY 25-26 Final Adopted Budget

EXECUTIVE

City Manager: Provides administrative leadership to City Government, carrying out the policies, programs, ordinances and resolutions approved by City Council; manages municipal services, departments and positions created by City Charter; informs City Council of the City’s financial condition and future financial needs; prepares reports for the City Council concerning the affairs of the City. Code Compliance: Enforces the City’s code ordinances to improve the appearance of the community and maintain standards for a lower crime rate and a higher quality of life. Community Relations: Resolves issues involving multiple departments or conflicts between residents and departments, handles City ADA issues and inquiries, makes recommendations for ADA compliance, and coordinates outreach to traditionally under-served populations, neighborhoods, and businesses. Initiatives include City Academy, special projects and public meetings. Contact Center: Serves as the central point of contact with a custom phone number (336-373-CITY) to respond to internal and external requests and questions for all departments. Staff use custom-designed software, linked to work management software, and a phone system that is state of the art. The Customer Service Representatives (CSRs) have extensive training, not only in the City’s services and structure, but also in dealing with demanding customers and in providing efficient and friendly service. Tracks requests and service responses for maximum trend analysis and performance measurement. Economic Development and Business Support: Provides management and administration of City economic development initiatives, incentive programs, and partnerships. Performs activities specifically related to economic development strategic planning, business recruitment, business retention and expansion, and urban development. Provides specialized support services to small businesses/entrepreneurs and the development community. Internal Audit: Provides the organization with a comprehensive program of performance, compliance and financial reviews. Also provides City management with an objective and independent appraisal of programs and operations, with recommendations for improvements. Office of Arts & Cultural Affairs: The Office of Arts and Cultural Affairs leads implementation of the Creative Greensboro Cultural Arts Master Plan by providing support for, ensuring access to, and driving awareness of Greensboro’s creative community through a variety of programs, services, and partnerships. The office serves as a direct provider of cultural programming, a supporter of the local arts and culture community through grants and contract opportunities, and as a cultural marketer. Additionally, the office directs stewardship of the Greensboro Cultural Center. Office of Sustainability & Resilience: Responsible for researching and recommending improvements concerning greenhouse gas emissions and energy use. This office also seeks to analyze the latest trends and what the City is doing to provide services that reflect the city's leadership in energy and environmental awareness. The Environmental Compliance and Support Unit provides assistance across the organization in identifying, managing and addressing environmental challenges and impacts to reduce the City’s potential liability. Some areas of expertise include Brownfields, underground and aboveground storage tanks, solid waste management, groundwater, surface water and soil remediation, vapor intrusion, air quality, and GIS spatial analyses. This includes the management of the Household Hazardous Waste collection facility and the management and disposal of municipally-generated hazardous materials.

Adopted FY 25-26 Budget